FREQUENTLY ASKED QUESTIONS
Where is Payless Furniture located?
Our store is located in New York, USA. Visit our “Contact Us” page for the exact address and directions.
Do you offer delivery services?
Yes, we offer delivery services for an additional fee. Delivery charges vary based on your location and the size of the order.
How long will it take for my order to be delivered?
Delivery times typically range from 3 to 7 business days, depending on your location and the availability of the items.
Do you offer same-day delivery?
Same-day delivery is available for select items within certain areas. Please contact us for more information.
What is your return policy?
We accept returns within 30 days of purchase for a full refund or exchange. Items must be in their original condition and packaging. Check our policy page for more information.
Do you offer online shopping?
Currently, we do not offer online shopping. We invite you to visit our store to browse our selection in person.
How can I contact customer service?
You can reach our customer service team via phone, email, or through the contact form on our website. Our team is available Monday through Saturday, 9 AM to 8 PM.
What materials are your furniture made of?
Our furniture is made from high-quality materials, including solid wood, metal, and upholstered fabrics. Specific details can be found on each product page.
Can I see the furniture before purchasing?
Absolutely! Visit our showroom during business hours to view our furniture collection in person.
How do I initiate a return?
To initiate a return, please contact our customer service team with your order details. We will guide you through the process.